Foreign Residents Guide 

Okazaki City Public Information and Resource Facility "Telephone and Fax Service -- Guide for Foreign Residents" provides you with useful information such as emergency procedures and tips for making your daily life in Okazaki and in Japan more comfortable.

Please feel free to use the service below at any time for 24 hours a day, every day of the year.

How to use this telephone and fax service

To make sure you access the correct menu number from the list below.
  • FIRST, DIAL 0564-22-7778 (from outside Japan, country code 81+564-22-7778)
Choose your menu number.
  • Press or dial the menu number you'd like to access.
Confirm your choice.
  • If you get the right number connected, press or dial 0
  • If not, press or dial 1.
You receive your chosen information.
If you would like to get the same imformation again by fax,
  • Press or dial the same menu
  • Press or dial 9 while you are listening to the information.
  • Please press the start button of your fax machine after the beep.
  • Hang up the phone.
Item Menu No. Information Item
Welcome to Okazaki City 900 Welcome to Okazaki
901 Services provided by the Okazaki City Hall
902 Information booklet for your living in Okazaki
903 The Okazaki International Association
Foreign Registration 910 Foreign Resistration
911 How to register a newborn baby
912 Report of change(s) of the record on your Foreign Registration Card
913 When your Foreign Registration Card is lost, stolen or spoiled
914 Renewal of Foreign Registration
915 Surrender of your Foreign Registration Card
In Case of Emergency 920 Fire Emergency - dial "119"
921 Medical Emergency - dial "119"
922 Police Emergency - dial "110"
923 Earthquakes and Typhoons
Living in Okazaki City 930 Utilities: Electricity, Gas and Water Services
931 How to dispose of residential waste
National Health Insurance Scheme 940 National Health Insurance Scheme
941 National Health Insurance Premium
Tax 950 Income Tax Return
951 Property Tax
952 Automobile Tax
Medical & Health Care 960 When you nieed to see a doctor
961 When if you get sick all of sudden
962 Health care for children
963 Health care for adults
Schools, Kindergartens and Nurseries 970 Education-School
971 Education-Kindergarten
972 Hoiku-en, a nursery

Due to maintenance, this service is temporarily stopped.